Free shipping worldwide.All products include authentic manufacturer’s warranty, so you can be assured of their quality.

All products are made from body-safe materials. They are free of phthalates and BPA and are made without latex.

intimaxtoy.com uses a secure connection to protect your privacy. Purchase as a guest or create an account.

Yes, all our packages will be delivered discreetly. No product information will be disclosed, and the goods will be sent in ordinary brown packaging boxes.

International orders are usually delivered within 8–12 business days after shipment, while some remote areas may take about 15 days. You can check the shipping information on our website. If you have not received your product for a long time, please contact our professional customer service team promptly (Email: support@intimaxtoy.com). Rest assured, we will process it immediately upon receiving your message.
Please rest assured that we will process it immediately after receiving the message.

International orders are normally delivered in 8-12 working days, and some remote areas require 15 days

Yes, but only if the package is unopened. Adult products involve health and privacy concerns, and once the package is opened, we cannot resell it. If you need to return the product, please contact customer service within 60 days of receiving it and send the product back to the designated address.

Yes! We guarantee against manufacturing defects for 180 day. Please send an email (with a video of the damage)  support@intimaxtoy.comwith your order number.Once we confirm that there is indeed a production error, we will resend you a new product as soon as possible.

Our warehouse processes hundreds of orders daily. Online orders are usually shipped within 3–4 business days after the order is received. If you do not receive a shipping notification within one week of purchase (email: support@intimaxtoy.com), please contact our professional customer service team promptly.

Once your order is shipped, we will send the tracking number via email.

You can also log in to your intimaxtoy.com account at any time to check your order status.

International orders typically arrive within 8–12 business days, while some remote areas may take approximately 15 days.

You can check the status of your order at any time by logging into your Intimax account